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AZALEAHospice & Palliative Care

East Texas · Tyler

Hospice care at home in East Texas.

A nurse answers our line 24/7. Medicare pays for hospice, and the first visit at home is free.

Physicians and case managers: refer a patient →

What happens when you call.

24/7

A nurse answers the phone, day and night. Not an answering service.

Free

A nurse visits your home to explain hospice. There is no obligation.

Medicare

Pays for hospice care. Families may owe up to $5 per prescription.

Not sure it's time?

Answer a few questions about how your family member is doing. It takes about three minutes, and you get a plain answer about what to do next.

Our Promise

The standard you upheld your whole life is the standard we keep today.

Every family gets the same care: the same visits, the same nurse on the phone at night, whatever their insurance.

Read about us →

In their words.

“The nurse who answered at 2 a.m. knew exactly what to do. We felt held, not abandoned.”

East Texas family, Smith County

“They handled everything — equipment, medications, paperwork. We just got to be with Dad.”

Family caregiver, Cherokee County

“I referred because I'd seen what happens when families don't have the right hospice. Azalea is the right hospice.”

East Texas physician

Where We Serve

Eight East Texas counties.

Our nurses live in the counties they serve, from Tyler and Longview to Palestine and Mineola.

Journal

From the journal.

Common Questions

What families ask first.

How much does hospice cost?
Medicare pays for hospice care: nursing, medications for the illness, equipment, a chaplain, a social worker and grief support for the family. You may pay up to $5 for each prescription for pain and symptoms, and 5% of the cost of inpatient respite care. Medicaid and most private insurance also cover hospice. We check your plan during the free home visit.
Does choosing hospice mean we're giving up?
No. Hospice stops treatments that no longer help and puts the effort into comfort and time together. Your family member can leave hospice at any time if their goals change.
Where does hospice care happen?
Mostly at home, which means wherever your family member lives, including a nursing facility or assisted living. Nurses come to you. If symptoms can't be managed at home, short-term inpatient care is available, and then care returns home.
How do we know if it's time for hospice?
Signs include several hospital stays this year, weight or appetite loss, sleeping most of the day, or a doctor saying treatment is no longer working. Any of these is a reason to talk. Take the 3-minute quiz or call; a call doesn't commit you to anything.
How does hospice start?
Call, and a nurse will arrange a free visit at home. If your family member qualifies and you choose hospice, the team sets up medications, equipment and nurse visits, and speaks with their doctor for you.
What counties in East Texas do you serve?
Smith County (Tyler), Gregg County (Longview), Cherokee County (Jacksonville), Henderson County (Athens), Rusk County (Henderson), Van Zandt County (Canton), Anderson County (Palestine) and Wood County (Mineola). A nurse answers the phone 24 hours a day, seven days a week.

We show up. We stay. We answer.

Call any time. A nurse listens first, and no referral is needed.

Call (903) 470-1994Home visit